The Urban Institute’s Upward Mobility Initiative equips local leaders with data and insights to tackle poverty and racial inequities. Together, we designed a Data Dashboard through iterative user testing that transforms complex metrics into an accessible and actionable tool for change.
view the case studyThe Washington State Department of Commerce partnered with my team to design a program that would ease the energy burden for low-income households. By testing key elements with families and community organizations, we captured their experiences in a user journey narrative and design recommendations that informed policymaking.
view the case studyAs GARE’s network of nearly 10,000 members rapidly expanded, its digital platforms struggled to keep pace with the demand for connection and collaboration. Through a co-design process, GARE partnered with my team to redesign its portal, website, and visual identity, ultimately transforming its digital ecosystem into a stronger tool for advancing racial equity.
view the case studyThe H. E. Butt Foundation worked together with my team and alongside parents, youth, educators, and local leaders in Texas to imagine new ways of supporting young people. Together, this community-driven process led to Access Kerrville—a program that connects families with local resources to strengthen emotional and mental wellness.
view the case studyFor more than a decade, Courageous Parents Network has supported families caring for children with serious medical conditions. Building on the success of NeuroJourney, a tool I led the inception of, my team partnered with CPN to transform their content into a new digital ecosystem, creating a central hub and three microsites tailored to different medical journeys.
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